TERMS AND CONDITIONS
Soni Interiors – SMS & Communications Consent Agreement
Effective Date: 2/24/2026
These Terms and Conditions (“Agreement”) govern communications between you (“Customer,” “you,” or “your”) and Soni Interiors (“Soni Interiors,” “we,” “us,” or “our”). By texting “YES” to Soni Interiors, you agree to the terms outlined below.
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1. Consent to Communications
By texting “YES,” you expressly consent to receive communications from Soni Interiors via:
• Text messages (SMS and MMS)
• Phone calls (including calls made using automated dialing systems or prerecorded messages)
Communications may include, but are not limited to:
• Appointment confirmations and reminders
• Order updates and delivery notifications
• Customer service communications
• Estimates and project follow-ups
• Promotions, discounts, product announcements, and marketing materials
Consent is not a condition of purchase.
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2. Promotional Messages
By opting in, you agree to receive promotional and marketing text messages regarding:
• Sales and special offers
• New product launches (cabinets, bathroom vanities, flooring, countertops, and related remodeling materials)
• Seasonal promotions
• Store events and clearance notices
Message frequency may vary.
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3. Message & Data Rates
Standard message and data rates may apply according to your mobile carrier’s plan. Soni Interiors is not responsible for any charges incurred from your mobile service provider.
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4. Opt-Out Instructions
You may opt out of receiving text messages at any time by replying “STOP” to any message received from us.
Upon receipt of your “STOP” request:
• You will be unsubscribed from SMS communications.
• You may receive one final confirmation message acknowledging your opt-out.
For assistance, reply “HELP” or contact us directly at [Insert Phone Number] or [Insert Email Address].
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5. Privacy Policy
Your privacy is important to us.
We collect personal information such as:
• Name
• Phone number
• Email address
• Billing and shipping information
• Project details and order history
We use this information solely for:
• Processing orders
• Providing customer service
• Delivering requested communications
• Marketing and promotional outreach (if opted in)
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
We may share information with trusted service providers strictly for business operations such as payment processing, shipping, CRM systems, or communication platforms. These providers are contractually obligated to maintain confidentiality and security.
We implement reasonable administrative, technical, and physical safeguards to protect your information.
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6. Retail Sales Terms
Product Availability
All products, including cabinets, vanities, flooring materials, and countertops, are subject to availability. We reserve the right to discontinue products or modify specifications without prior notice.
Pricing
Prices are subject to change without notice. Quotes are valid for the time period specified on the estimate.
Orders & Payments
• Orders may require a deposit at the time of purchase.
• Custom or special-order items may require full or partial prepayment.
• Orders cannot be canceled once production has begun.
Returns & Exchanges
• Custom, special-order, clearance, and installed items are non-refundable.
• Stock items may be eligible for return within [Insert #] days with original packaging and proof of purchase.
• Restocking fees may apply.
Measurements & Installation
Customers are responsible for verifying measurements prior to purchase. Soni Interiors is not liable for incorrect measurements provided by the customer.
Installation services, if offered, are subject to separate written agreements.
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7. Warranties
Product warranties, if applicable, are provided by the manufacturer unless otherwise stated. Soni Interiors makes no independent warranties beyond those required by law.
Claims regarding damaged or defective materials must be reported within [Insert #] days of receipt.
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8. Limitation of Liability
To the fullest extent permitted by law:
• Soni Interiors shall not be liable for indirect, incidental, or consequential damages.
• Our total liability shall not exceed the amount paid for the product or service in question.
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9. Dispute Resolution
Any disputes arising under this Agreement shall be resolved in accordance with the laws of the state in which Soni Interiors operates. You agree to attempt informal resolution prior to initiating formal legal action.
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10. Modifications
Soni Interiors reserves the right to update or modify these Terms and Conditions at any time. Continued communication or business engagement following updates constitutes acceptance of the revised terms.
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11. Contact Information
Soni Interiors
1028 E Altamonte Dr Ste #1010, Altamonte Springs, FL 32701
407-636-8723
altamonte@soniinteriors.com
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By texting “YES,” you acknowledge that you have read, understood, and agreed to these Terms and Conditions.